Paradise Rock Club

Paradise Rock Club is a standing room only venue located in Boston, Massachusetts. In its 40+ year history the Paradise has been host to artists who would go on to be legends in the music world. Artists like U2, Tom Petty, The Talking Heads, Billy Joel, Joan Jett, The Psychedelic Furs, The Police and many more have taken the stage here. The club started out with a capacity of 850 people. In 2010 construction was done to move the stage 15 feet to the left and relocate the box office and one of the bars increasing the capacity by more than 100 people. The venue is general admission with a floor and wrap around balcony which offers an open view of the stage.

THE PARADISE LOUNGE
The Paradise Lounge is located just inside the front doors adjacent to the entrance to the club. On most concert nights it opens one hour before club doors and offers great food and music with 4 huge flat screen TV’s. For most shows it remains open after the club has been cleared. Click here for a menu.

HEALTH & SAFETY INFORMATION

Our venue will continue to ensure we are meeting or exceeding the latest guidelines from local government and public health officials as regulations continue to evolve. Please be sure to check the specific event page for the latest entry requirement details ahead of arriving to the venue for your show. Ticket purchasers will also receive direct emails with important information leading up to the show. Please note that requirements and venue protocols (such as masking, testing and vaccination) are subject to change, so be sure to check back closer to your event date for the latest information.

BOX OFFICE HOURS
The Paradise Rock Club box office is open Monday through Friday 12 PM - 6 PM and on weekend show nights starting at 3 PM.
Will call opens at door time.
On the night of a show the box office will close approximately 30-45 minutes after the headliner takes the stage.

PURCHASING TICKETS
In Person: Paradise Rock Club tickets may be purchased in person from the Paradise Box office. A small service fee is charged per ticket.
Online: Paradise Rock Club tickets may be purchased online through Ticketmaster.com. Tickets purchased online are subject to a service fees which vary by ticket price.
Be careful not to purchase through unverified retailers as we cannot guarantee the validity of those tickets.

FORMS OF ACCEPTABLE PAYMENT
Cash – American Currency Only
Credit Cards – Mastercard, Visa, Discover, American Express. Credit cards must be accompanied by a photo ID (license or passport)

WILL CALL
Will call is available only on the night of the show

LOST OR STOLEN TICKETS
Tickets purchased at the box office in-person should be treated as cash and cannot be lost or replaced.
If you purchased your tickets online through Ticketmaster please contact Ticketmaster customer service at 1-800-653-8000.

REFUNDS AND EXCHANGES
There are no refunds or exchanges on tickets.

ACCESSIBILITY
MOBILITY AND VISION
We have an area stage left set up for an unobstructed view. Patrons in need of this space should purchase a general admission ticket and will be accommodated at the venue. Please contact by calling 617-562-8800 or emailing information@crossroadspresents.com for questions or to make advance arrangements.

HEARING
We have assistive listening devices available. You will need a credit card for us to hold while you use the device. Please contact by calling 617-562-8800 or emailing information@crossroadspresents.com for questions or to make advance arrangements.

SIGN LANGUAGE INTERPRETERS
If you would like to request sign language interpreters for a show please let us know in advance by calling 617-562-8800 or emailing information@crossroadspresents.com.

SERVICE ANIMALS
Service Animals are allowed at shows but please no other animals.

AGES
All shows at the Paradise are 18+ unless otherwise noted. For shows with an age restriction all patrons MUST present a government issued photo ID to gain entry to the club.

ALCOHOL POLICY
The consumption of alcohol is prohibited by patrons under the age of 21. Anyone violating this by law will be evicted and the alcohol will be confiscated without refund. To purchase alcoholic beverages, a patron must present a valid MA driver’s license, MA liquor ID, US passport or military ID, which indicates the patron to be at least 21 years of age. Duplicate licenses, expired licenses, damaged licenses and drivers licenses which do not have photos will not be accepted. Patrons with MA ID cards will be required to present a second form of identification (e.g. credit card). Out of state licenses are acceptable only if the patron is at least 25 years of age. Patrons between the ages of 25-30 who provide an out-of-state driver’s license will be required to produce a second form of identification (e.g., credit card) Rhode Island patron’s between 21 and 30 years of age must present valid, non-duplicated state issued driver’s license and will be required to present a second form of identification (e.g., credit card). Any patron in the possession of alcoholic beverages on premises may be requested to produce identification which must satisfy the foregoing requirements. No refunds will be offered for confiscated beverages. Any patron who presents false identification or who passes alcohol to a minor may be subject to eviction and arrest. We will not serve more than two alcoholic beverages to a patron at one time and we reserve the right to limit service to one drink per patron. We will not serve any patron whom we believe to be intoxicated. Alcoholic beverages may not be taken into or removed from the premises. Any patron in the possession of alcoholic beverages not obtained on the premises will be subject to eviction. We retain the right to refuse any ID, and to refuse/cease service to any patron at any time. Patrons who are evicted or refused entry for violating the alcohol policy will not be issued a refund.

ATM
There is a Citizens Bank ATM located inside.

BAG POLICY
All bags are subject to search by security.

CAMERAS AND RECORDING DEVICES
Non-professional cameras (cameras without detachable lenses) ARE allowed into the club unless the artist prohibits for the night.
All types of recording devices are NOT allowed inside the club unless it is specifically allowed by the artist.

COAT CHECK
Coat check is available inside during the colder months. You may check items other than coats at the coat check.

CONCESSIONS
Please visit our lounge if you are interested in getting food while you are at Paradise.

DOOR TIMES
Door time is typically 1 hour before show time. Please check the show listing for details.

RE-ENTRY
Re-entry is allowed with the appropriate stamp given out by the ticket taker upon entrance to the club.

SECURITY
For the safety of our guests, we make sure all shows are fully staffed with security personnel. If you have a security issue, we urge you to contact a member of security at any time.

SMOKING
Smoking inside the club is strictly prohibited. Any patron caught smoking will be evicted. Readmission is allowed for this purpose.

RESTRICTED ITEMS
Weapons Prohibited:
Guests, including law enforcement personnel not present in an official capacity, are prohibited from bringing weapons into the venue. We do not provide weapon lockers. Weapons may not be checked in. Weapons include, but are not limited to, the following: firearms, explosives, stun guns, handcuffs, brass knuckles, sticks, clubs, batons, martial arts instruments, pepper spray, tear gas, projectiles of any kind, knives and weapon replicas. Guests found in possession of the above-mentioned items will be asked to remove the item from the venue or dispose of it. Guests who refuse to comply will be evicted from the premises.

ADDITIONAL ITEMS
Drugs, drug paraphernalia, illegal substances of any kind, Go-Pros, selfie sticks, masks, laser pointers, professional audio or video equipment, unsealed liquids or gels, jewelry or clothing that could inflict harm, stuffed animals or toys, banners, posters or signs.
The list of prohibited items is subject to change at the discretion of venue management.